SHIPPING & RETURNS

SHIPPING

Free US shipping over 75$ (5-7 Business days)

Standard Shipping  (3-5 Business Days)   $5.99  

Priority service (2-3 Business days ) 9.99

 

INTERNATIONAL SHIPPING: First-Class Package International 7-21 Business days 

Shipping cost is calculated by USPS & UPS.

 

 International Orders may be subject to import taxes, customs duties and fees levied by your country’s customs department upon arrival. When ordering from jacycosmetics.com, the recipient of the shipment is the importer of record and is responsible for any of these import fees, as well as complying with all laws and regulations of the destination country.  Jacy Cosmetics does not collect duties and taxes, and as smart as we are, we cannot predict what your particular charges may be. Customs policies vary widely from country to country, so please contact your local customs office for more information.

WE ARE NOT RESPONSIBLE IF THE ADDRESS PROVIDED IS INCORRECT.

WE ARE NOT RESPONSIBLE FOR DELAYED PACKAGES BY USPS or UPS.

If the shipping address provided on the order is incorrect and the package is delivered back to our warehouse, you are responsible for the extra shipping fee for us to ship it again and you have to contact us at : (956)801-2092 or @ jacycosmetics@gmail.com

 

 

Orders placed before 12:00 am CST will processed same day.

  • Orders are shipped Monday to Friday. Please allow 1 day for processing before your order is shipped.

  • Orders placed on the weekends will be processed the following Monday, excluding holidays.

  • Orders ship out 1-3 business days  except FRIDAY to SUNDAY (ship out the following Monday if not a HOLIDAY). If you don't receive your order and it has been ascended as received by USPS or UPS please contact the your carrier.

 If your tracking says delivered, please contact USPS or UPS for additional info. 

We have no control over the process and cannot answer questions about delays, returned, and lost packages. 

*Please report missing products to (956)801-2092 to further assist you.